Order Status
What if I forget my Order Number?
How will I know if received my order?
How can I check the delivery status on my order?
How long do you keep my Order Status history?
How long will you deal with my order?
What methods of payment does accept?
Can I get a discount if I order large quantities of an item?
Can I add or delete items from my order if I change my mind?
How will I know whether or not my order has been approved for credit and shipped?
What do I do if I want to cancel my order?
What happens if there are issues with my order?
How do I get in touch with if I have a problem with my order?
What is the advantages and disadvantages of FedEx,DHL,UPS?
I can not find the product I need. Can it still be purchased through Fiberinthebox?
Do I have to obtain an Fiberinthebox account to get a quote? And what does it cost?
Do you accept international orders?
Can I install’s transceivers on Cisco, 3Com, HP equipment without affecting the warranty of the equipment the transceivers are being installed into?
Why are’s transceivers much cheaper than Cisco, HP, or 3 Com?
How do I return something I've ordered via the Internet?
Who will be in charge of the return shipping cost?
What is RMA number? And how can I get a RMA number?
If I received a discrepancy order, what should I prepare for return?
Can I have my money back if the product works but I don't need it then?
Web Site
What do I do if I can't remember my password to get into the web site?
What can I do when I found something wrong on searching the web?
Why Buy Optical transceivers from
Fiberinthebox price-match guarantee?
Warranty---what is this?
Lead-time---what is this?
Trusted by 5000+worldwide buyers---what is this?
Money Back Guarantee---what is this?
Phone number---why ask?
Remember me login? ---what is this?