Payment Methods

Fiberinthebox accepts variety payment methods. We will constantly upgrade our payment system and provide the most convenient method for our client.

The Customer may make payment by any one of the following methods, and Paypal is the regular method in Fiberinthebox:

Paying with Paypal

Fiberinthebox official Paypal account:

About PayPal

Fiberinthebox offers an alternative secure payment method via PayPal. PayPal do not insist you open an account, making payment by Credit or Debit card even easier. It's advised you do create an account to enable the benefits of signing up with PayPal, such as buyer protection and faster checkout next time without the need to enter your card details. Our invoicing and back order systems with PayPal work differently from our other payment methods. Our returns system is slightly different, we can only refund you for the items rather than swap them.

When paying through PayPal the total order amount will be paid for immediately at checkout when you commit to buy. The items will then be dispatched when we process the order as quickly as we can. If items are out of stock we will aim to dispatch them as soon as possible after they arrive here. The same applies for any back orders that are created due to out of stock items within a larger order. Any canceled orders will be refunded as quickly as possible. Any returns will always be charged back to your original payment method.

If you would like more information on PayPal or about setting up a PayPal account, please visit the official PayPal site.

Paying with Credit/Debit Card

Fiberinthebox accepts all kinds of Credit/Debit Card.

Paying with Wire Transfer

You can do from any your local bank. Usually, we will have your payment within 2 – 3 day.

All fee (payer & payee) generated by the bank wire transfer should be paid by client.Otherwise, the fee will be deducted from the payment we receive.

Please send us the T/T payment advice with date and invoice number by using below email or telephone number.

Email to:              

Receivables account information is as follows
Beneficiary Bank Name: HSBC Hong Kong
Beneficiary A/C Name: Fiberinthebox Co., Limited
Beneficiary A/C NO: 697-000263-838
Beneficiary Bank Address: 1 Queen's Road Central, Hong Kong

Paying with Western Union

When you buy some items in Fiberinthebox, you have the option of paying for them at any participating Western Union location. The Western Union charge that applies to Fiberinthebox is based on the total amount of your transaction.

The Steps to pay for Western Union:
Visit a Western Union Agent location.
Complete Form. Complete the To Send Money form, including - Receiver's first and last name- The city and country to which the money is being sent.- Receiver’s telephone number.
Collect the receipt from the clerk. Be sure to save the receipt with your MTCN (Money Transfer Control Number).
Email us the MTCN number, the items you would like to purchase and your shipping information.

On the Payment page, select “Western Union” as your payment method, you will be received an email from us about our account information. And you can pay via Western Union and complete your order.

Please contact us at to get our western union account information if you do not take down the account information during the check out process.

About Prices and Tax

Fiberinthebox prices do not include any Chinese tax, and all prices on our product pages do no include any Chinese tax.

Your package may be subject to customs tax and VAT (Value Added Tax) once it arrives in your country. These extra charges are forms of tax that are not included with Fiberinthebox prices or our shipping charge. They will be collected from you directly when the package is delivered, and it will be your responsibility to complete the payment in order to receive your order. As the customs office applies the customs charges randomly on arriving parcels, we are not able to predict or control it on our end.

Some countries do not charge customs charges from Chinese and actually collect them only from a few percentages of them, but in many countries, these charges are collected on most packages arriving from overseas.